Office: (321) 953-2273
Fax: (321) 726-8892
240 North Babcock ST
Melbourne, FL 32935
Privacy Policy
Last Updated: May 2026
Introduction
Advocates for the Aging, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Mailing address
- Any information submitted through contact forms, appointment requests, or customer support communications
Device Information
When devices are submitted for service or repair, we may collect information related to the device, including:
- Device make and model
- Serial number
- Device condition and issue descriptions
We do not access personal files, photos, messages, or stored content unless necessary to perform requested services or authorized by you.
Payment Information
Payment information, including credit card or debit card details, may be collected and processed securely by third-party payment processors. We do not store full payment card information on our servers.
Website Usage Information
We may automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referring websites
This information helps us improve website performance and user experience.
How We Use Your Information
We may use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send transaction confirmations
- Respond to customer service requests
- Send appointment reminders and service updates
- Improve our website, products, and services
- Monitor website analytics and usage trends
- Detect and prevent fraud, abuse, or unauthorized activity
- Comply with legal obligations
SMS/Text Messaging
By opting in to receive SMS or text messages from Advocates for the Aging, Inc., you consent to receive communications related to your account, appointments, services, support requests, and updates.
These messages may include:
- Appointment confirmations and reminders
- Service status updates
- Customer support communications
- Important account notifications
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further SMS messages will be sent unless you opt in again.
Consent to receive SMS messages is not a condition of purchase.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with service providers assisting in the delivery of SMS communications and solely for operational purposes under confidentiality obligations.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share information with:
Service Providers
Third-party vendors who perform services on our behalf, including payment processing, shipping, scheduling, website hosting, analytics, and SMS delivery.
Business Partners
Trusted partners when necessary to fulfill services you specifically request.
Legal Compliance
Government authorities or other parties when required by law or necessary to:
- Comply with legal obligations
- Protect our rights or property
- Prevent fraud or unlawful activity
- Protect the safety of users or the public
Cookies and Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to improve website functionality and analyze website traffic.
You can instruct your browser to refuse cookies or alert you when cookies are being used. Some portions of the website may not function properly if cookies are disabled.
Our website may use third-party analytics tools such as Google Analytics or similar services.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your state or country of residence, you may have rights regarding your personal information, including the right to:
- Access personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services and website are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Advocates for the Aging, Inc.
321-953-2273 (landline)
Terms of Service
Last updated: May 2026
Agreement to Terms
By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Services
Advocates for the Aging, Inc. provides the following services:
- Professional guardianship services
- Case management services
- Medical care coordination
- Placement assistance and transition support
- Property management and estate coordination
- Advocacy and support services for seniors and individuals with special needs
Service Terms
Authorization
By engaging our services, you authorize Advocates for the Aging, Inc. to act within the scope of the agreed-upon services. You represent that you are authorized to make decisions for yourself or the individual receiving services, or that you possess the appropriate legal authority to do so.
Estimates and Pricing
Service estimates may be provided prior to the start of services. Final billing may vary based on the level of care coordination, time involved, emergencies, or additional services requested. We will communicate significant changes in anticipated costs whenever possible.
Professional Services Disclaimer
Advocates for the Aging, Inc. provides advocacy, case management, coordination, and support services. We do not provide medical, legal, or financial advice unless specifically licensed to do so. Clients are encouraged to consult qualified professionals regarding legal, medical, or financial matters.
Client Responsibility
Clients and/or responsible parties agree to provide accurate and complete information necessary for care coordination and service delivery. Delays or inaccuracies in information may impact services provided.
Communication & SMS/Text Messaging Program
By opting in on our contact form or other intake forms, you consent to receive text messages from Advocates for the Aging, Inc. at the mobile number you provide. Messages may include appointment reminders, service updates, care coordination communications, scheduling notifications, and support communications.
- Message Frequency: Message frequency varies based on your service activity.
- Costs: Message and data rates may apply. Check with your carrier for details.
- Opt-Out: You may opt out at any time by replying STOP to any text message. You will receive a one-time confirmation and no further messages.
- Help: Call the office
- Consent Not Required: Consent to receive text messages is not a condition of purchase or service. You may decline SMS opt-in and still use our services.
- Carriers Supported: Service is available on all major US carriers. Carriers are not responsible for delayed or undelivered messages.
Limitation of Liability
To the maximum extent permitted by law, Advocates for the Aging, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to emotional distress, loss of data, financial loss, or business interruption arising out of or related to our services.
Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Advocates for the Aging, Inc., its officers, employees, contractors, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the revised terms.
Contact Us
If you have questions about these Terms of Service, please contact:
Advocates for the Aging, Inc.
Melbourne, Florida
Melbourne, Florida
321-953-2273
